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About Us

Marked by a distinct mix of cultures, currencies, languages and business practices, the dynamic nature of Asia’s travel industry requires businesses to be armed with a good understanding of the local markets, as well as solutions and services that effectively serve the fast changing needs of the region’s travelers.  


Abacus is Asia’s leading provider of travel solutions and services since 1988. Staffed by people who ‘grew up’ in the airline and travel and leisure industry, we know Asia’s business nuances by the heartbeat. This invaluable attribute has helped us in widening the distribution of travel content from hundreds of travel suppliers including airlines, hotels, car rentals and insurance providers.

Abacus’ fuses end-to-end technologies to create a differentiated portfolio of solutions and services driven by insights on how travel business operates in Asia.  We help our travel partners create better customer experiences, optimist business operations and enhance competitiveness.

Over the decades, Abacus has expanded its footprint to 24 markets and over 20,000 agency locations across Asia. Core to the Abacus business is our constant drive to provide tailored support and service to each individual market. To-date, a total of US$120 million has been invested to develop, localize and enhance solutions to meet the needs of each market.

Inducted into the TTG Hall of Fame in 2009 and the winner of TravelWeekly China’s award for ‘Best New Technology’ since 2007, Abacus works closely with many key partners in the industry to provide an expansive portfolio of specialized products and services to support every travel agency segment including online, corporate and leisure.

Abacus International is owned by a consortium of Asia's leading airlines including All Nippon Airways, Cathay Pacific, China Airlines, EVA Airways, Garuda Indonesia, Dragonair, Philippine Airlines, Malaysia Airlines, Royal Brunei Airlines, SilkAir and Singapore Airlines.  

Abacus is also backed by US owned Sabre, the global leader in the electronic distribution of travel and travel related services.

 

Abacus Indonesia

As soon as the approvals for a joint venture with Abacus International were issued by the Ministery of Communications and the Ministery of of Finance on December 29, 1993, and on December 31, 1993 respectively, Garuda Indonesia set up a Mega CRS team, chaired by Mr. Sunarjo and assisted by a secretary and six staff members.

 

The System/Network, Financial, Marketing and Legal aspects having been finalized, a pilot commercial cut-over was carried out at initially 5 (five) major Travel Agencies, Vaya Tour, Dwi Daya, Anta, Smailing and Wita Tour, which went successfully. This was soon followed by cut-over activities at other Travel Agencies.

 

On March 1, 1995, PT. Abacus Distribution Systems Indonesia was officially incorporated, with an office located at 20th floor Wisma Kyoei Prince, Jl. Jend. Sudirman, kav. 3-4, Jakarta 10220. Thus PT. Abacus Distribution Systems Indonesia was the first Mega CRS to legally operate in Indonesia.

 

Along with a positive business growth, especially in the East part of Java, Abacus Indonesia decided to open up a branch office in Surabaya in 1997, to cater the market in the city of Surabaya and its neighbouring areas, and branch office in Medan in 2001 to cater the market in the city of Medan and Sumatra areas.

 

Being the first in GDS business, Abacus has from the outset not been facing significant resistance. The prevailing macro economic climate as well as the industry's response did help much to support Abacus' position. This also has led to Abacus' excellent and profitable performance.

Last Updated ( Monday, 24 May 2010 09:55 )